Oldbird Publishing Privacy Policy

(Last updated: 03/08/2022)

Our contact details

Name: Oldbird Publishing
E-mail: fiona@oldbirdpublishing.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details if you get in touch via our contact form on the website).
  • Your email address and name if you get in contact via email.
  • Your Facebook Messenger information if you get in contact via Messenger.
  • Your Instagram name if you make comments on our posts.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Making a comment or query to us directly via contact form, email, Messenger, Facebook or Instagram.

We may use the information that you have given us in order to get in contact with you to respond to your queries, to keep you up-to-date with what is happening at Oldbird, or to let you know about our latest products if we think you may be interested in them.

We will NOT share this information to a third party without your express consent.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting fiona@oldbirdpublishing.com

(b) We have a legitimate interest – we are only using your data to provide a service to individuals at their request.

How we store your personal information

Your information is securely stored.

We keep your contact details for two years. We will then dispose of your information by deleting it.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at fiona@oldbirdpublishing.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via email at fiona@oldbirdpublishing.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk